Política de privacidade

Privacy Policy

SORYVA (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, contact us, or otherwise use our services.

Information We Collect

When you use our store, we may collect information such as your name, email address, phone number, billing and shipping address, order information, payment-related information, IP address, device and browser information, and information about how you interact with our website.

How We Use Your Information

We may use your information to process and fulfill orders, arrange shipping, provide order updates, process returns and refunds, provide customer support, prevent fraud, improve our website and services, comply with legal obligations, and send marketing communications when you have chosen to receive them.

Payments

Payments are processed through Shopify and/or the payment providers available at checkout. SORYVA does not directly store your complete credit or debit card information.

Shopify

Our store is hosted by Shopify, which provides the ecommerce platform that allows us to offer our products and services. Shopify may collect and process personal information in connection with your use of our store in accordance with its own privacy practices.

Sharing of Information

We may share information with service providers that help us operate our business, including Shopify, payment processors, shipping and fulfillment providers, analytics providers, advertising and marketing services, and other providers necessary to operate our store.

We may also disclose information when required by law, to protect our legal rights, prevent fraud or abuse, or in connection with a business transaction.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the store, remember preferences, understand website usage, improve your shopping experience, and, where permitted, provide advertising and marketing.

Depending on where you live, you may have choices regarding certain cookies and the use of your personal information for targeted advertising.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, deletion, or a copy of certain information we maintain about you, and the right to opt out of certain uses of your information where applicable.

We may need to verify your identity before processing certain privacy requests.

Data Security and Retention

We use reasonable measures to protect personal information. However, no method of electronic transmission or storage is completely secure.

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.

Children’s Privacy

Our services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

International Users

If you access our store from outside the United States, your information may be transferred to and processed in countries other than your country of residence, including the United States and locations where Shopify and our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy request, contact us at:

SORYVA
Email: soryvajewelry@gmail.com