Termos do serviço

Terms of Service

Welcome to SORYVA. These Terms of Service (“Terms”) govern your use of our website and your purchase of products from SORYVA. By accessing our website, placing an order, or using our services, you agree to these Terms.

1. Online Store Terms

You may use our website and services only for lawful purposes and in accordance with these Terms. You may not use our products, website, or services for any illegal or unauthorized purpose.

2. Products and Product Information

We make reasonable efforts to display our jewelry, colors, materials, dimensions, descriptions, and images as accurately as possible. However, colors and appearance may vary slightly depending on your device, screen settings, lighting, and natural variations in materials.

We reserve the right to modify or discontinue products and to limit quantities available for purchase at any time.

3. Pricing

Prices are displayed in the currency shown on our website and may change without notice. We reserve the right to correct pricing, description, or other errors and, where permitted by law, cancel orders affected by material errors.

Applicable taxes and shipping charges, if any, will be displayed during checkout.

4. Orders

We reserve the right to accept, decline, limit, or cancel an order where reasonably necessary, including in cases of suspected fraud, payment issues, inventory errors, pricing errors, or unauthorized resale activity.

If we cancel an order after payment has been processed, the applicable amount will be refunded to the original payment method.

You are responsible for providing accurate billing, shipping, and contact information when placing an order.

5. Shipping and Delivery

Orders may require 1–3 business days for processing. Estimated delivery for U.S. orders is generally 7–14 business days from the date the order is placed.

Delivery times are estimates and are not guaranteed. Delays may occur due to carriers, weather, holidays, address issues, customs, or circumstances outside our reasonable control.

Additional information is available in our Shipping Policy.

6. Returns and Refunds

Eligible returns may be requested within 30 days of delivery, subject to the requirements and exclusions described in our Return & Refund Policy.

Returned items must generally be unworn, unused, and in their original condition and packaging.

7. Payment

Payments are processed through Shopify and/or payment providers made available during checkout. By submitting payment information, you represent that you are authorized to use the selected payment method.

8. Intellectual Property

The SORYVA name, branding, website design, original text, graphics, logos, and other original content made available through our website are owned by or licensed to SORYVA and are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, sell, or commercially exploit our protected content without authorization.

9. Third-Party Services

Our store is hosted by Shopify and may use third-party providers for payments, fulfillment, shipping, analytics, marketing, and other services.

Third-party services may be subject to their own terms and privacy policies. We are not responsible for third-party websites or services except to the extent required by applicable law.

10. Prohibited Uses

You may not use our website to violate applicable laws, infringe intellectual property rights, transmit malicious software, attempt unauthorized access to our systems, interfere with website security, engage in fraud, or misuse our services.

11. Disclaimer

To the extent permitted by applicable law, our website and services are provided on an “as available” basis. Nothing in these Terms excludes warranties, rights, or remedies that cannot legally be excluded.

12. Limitation of Liability

To the fullest extent permitted by applicable law, SORYVA will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website, services, or products.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

13. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold SORYVA harmless from claims, liabilities, losses, and reasonable expenses resulting from your unlawful misuse of our website or material violation of these Terms.

14. Changes to These Terms

We may update these Terms from time to time. The latest version will be posted on this page, and continued use of our services after an update constitutes acceptance to the extent permitted by law.

15. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect.

16. Contact Information

Questions about these Terms may be sent to:

SORYVA
soryvajewelry@gmail.com